Frequently asked questions

Do you ship to my country?
Yes. We are able to ship to any country.

Do you offer free shipping?
Yes! Shipping is always free.

How long will it take to receive my order?
Our products are made to order and then shipped from our international warehouses. Officially we claim a delivery time of 20 to 40 days (to be safe). However, in most cases it's much quicker than that and orders are delivered within just 10 to 14 business days.

What happens if the size isn't right?
No problem. We can accept exchanges for the same product of a different size. Please see our returns policy for more information.

Can I return a product I ordered for a refund?
We only accept same-product exchanges for sizing issues. We do not accept product returns for refunds or store credit. Please see our returns policy for more information.

Is there an expedited shipping option?
Not at this time. We only offer the free shipping option which takes between 20 to 40 days to arrive.

What payment methods do you accept?
We accept PayPal, Visa, MasterCard, Discover and American Express.